Ordering repeat prescriptions
The easiest ways to order repeat prescriptions are:
- fill out a repeat prescriptions request form. The form will require you to state whether you are collecting from the surgery or from your chosen pharmacy – see list below
- phone us on 0141 644 3511 between the hours of 6pm and 8am (i.e. overnight) to leave a voicemail request
Where possible please use an online request, rather than telephoning as this reduces errors and is easier for the surgery’s internal workflow. Thank you.
Collecting your prescription
You can usually collect your prescription 2 working days after you have ordered it.
You will need to choose a pharmacy to collect your prescription from. We call this nominating a pharmacy.
If you haven’t nominated a pharmacy on the online form or over the phone, the script will be left at the front desk for collection.
You can change your nominated pharmacy at any time.
The following local pharmacies collect prescriptions from Carolside:
- Boots, Clarkston
- Boots, Newton Mearns
- Carmunnock
- Eaglesham
- Broom, Newton Mearns
- Busby
- Dears, Ayr Road
- Eastwoodmains (formerly Lloyds Eastwoodmains)
- Howard (formerly Lloyds Seres)
- Mackies, Giffnock
- Muriend
- Rowlands, Newton Mearns
- Scots, Netherlee (formerly New Life)
- Superdrug, Newton Mearns
- Well, Clarkston
- Morrisons, Stewartfield
You can also find more pharmacies by visiting Pharmacies | NHS Inform.
Questions about your prescription
If you have questions about your medicine, your local pharmacists can answer these. They can also answer questions on medicines you can buy without a prescription.
If you would like to speak to someone at the GP surgery about your prescription:
- fill out an ask a prescription question form
Medication reviews
If you have a repeat prescription, we may ask you to come in for a regular review from time to time. We may limit the number of repeats you can order until we have spoken with you.
What to do with old medicines
Take it to the pharmacy you got it from. Do not put it in your household bin or flush it down the toilet.
Pharmacy First
If you have a minor illness, a pharmacy is the first place you should go for advice.
You do not usually need an appointment and you can go to any pharmacy.
Your pharmacist can give you advice for a minor illness, and a prescription for medicine if they think you need it via the Pharmacy First service.
A pharmacist can give you advice and treatment (if you need it) for minor illnesses such as the following:
| Acne | Diarrhoea | Sore throat |
| Allergies | Earache | Pain |
| Athlete’s Foot | Eczema | Period pain |
| Backache | Emergency contraception | Threadworms |
| Blocked or runny nose | Headache | Thrush |
| Cold sores | Head lice | Warts |
| Constipation | Haemorrhoids (piles) | Verrucas |
| Cough | Hay fever | |
| Cystitis ((for women aged 16-65, no severe symptoms including back pain or lasting >7 days, not pregnant or breastfeeding, not on prophylactic antibiotics and not recurring (1 in last month or 3+ in 12 months)) | Impetigo | |
| Indigestion | ||
| Mouth ulcers | ||
| Smoking Cessation |
Many pharmacies are open until late and at weekends.
Most pharmacies have a private room where you can discuss issues with pharmacy staff.